Shipping and Handling

At VoguePets, we strive to make sure your order arrives as quickly and securely as possible. Here’s everything you need to know about our shipping and handling process:

Shipping Time

We process and ship orders within 1-2 business days. Delivery times vary based on your location, but most orders arrive within 5-7 business days after processing.

Shipping Costs

Shipping fees are calculated at checkout based on your order size, delivery location, and selected shipping method. We offer free shipping on orders over a certain amount (check our website for current promotions).

International Shipping

We currently offer international shipping to select countries. Shipping fees and delivery times may vary based on your location. Additional customs duties or taxes may apply, and these are the responsibility of the customer.

Order Tracking

Once your order has shipped, you’ll receive a tracking number to monitor the progress of your delivery. You can track your order through the courier’s website.

Packaging

We ensure that all orders are packaged securely and carefully to prevent any damage during transit. If you have specific packaging requests, feel free to contact us before placing your order.

Lost or Damaged Items

If your order arrives damaged or you experience any issues with delivery, please contact us at [your email] within 7 days of receiving the item. We will work with you to resolve the issue and ensure your satisfaction.

Shipping Restrictions

Due to certain regulations, we do not ship to P.O. Boxes, APO, or FPO addresses. If you live in one of these areas, please contact us before placing an order to see if other arrangements can be made.

If you have any questions or concerns about shipping, feel free to reach out to our customer service team at [your email]. We’re here to help!